Do not sell or share my personal information
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
At DiAi Designs, we pride ourselves on the lasting beauty and exceptional quality of our jewelry. With our Lifetime Warranty, we provide you with peace of mind, ensuring that your jewelry will continue to shine for years to come.
What Our Lifetime Warranty Covers
Our Lifetime Warranty offers comprehensive protection, including:
- Manufacturing Defects: Should any product defects arise due to craftsmanship or materials, we will repair or replace the item at no cost to you.
- Stone Setting Maintenance: Over time, settings may require adjustments to ensure the security of your gemstones. We offer complimentary checks and re-tightening for secure settings.
- Polishing and Rhodium Plating: Maintain the original brilliance of your jewelry with complimentary polishing and rhodium plating for white gold items to preserve their shine.
- Prong and Clasp Repairs: If prongs or clasps become damaged or worn, we will repair or replace them to guarantee the safety and functionality of your piece.
Easy Process for Warranty Claims
- Inspection: Bring your jewelry to us for a full inspection by our skilled experts.
- Service Communication: We will inform you of any required services, with clear instructions on the steps and timeline for completing the repairs.
- Repair or Replacement: If the issue is covered under the warranty, we will either repair or replace the jewelry to restore it to its original condition.
Warranty Limitations
While we strive to offer comprehensive protection, there are some exclusions to our Lifetime Warranty:
- Loss or Theft: The warranty does not cover the loss, theft, or intentional damage of your jewelry.
- Accidental Damage: Jewelry damaged due to mishandling, accidents, or exposure to harsh chemicals is not covered.
- Wear and Tear: Normal wear, including scratches, tarnishing, or discoloration, is not included under the warranty.
For services outside the warranty coverage, we offer affordable repair options.
How to Register or Claim Your Warranty
- Automatic Coverage: All DiAi Designs jewelry is automatically enrolled under our Lifetime Warranty at the time of purchase.
- Filing a Claim: To make a warranty claim, simply contact us with the original purchase details or warranty card. You can reach us via:
Email: support@diaidesigns.com
Phone: +1 929 556 2596
Our team will guide you through the simple process of submitting a warranty request, and we’ll ensure your jewelry is cared for with the attention it deserves.